Month: November 2021

Janice Goodson Motivates Employees through Thoughtful Leadership

Janice Goodson, head housekeeper at the Hampton Inn & Suites Coeur d’Alene, is an outstanding leader and an inspiration to her team. “Janice works harder than any woman I have ever met, has a heart of gold and is willing to always to go the extra mile,” Dayna Austin, Braintree Hospitality employee, said. “Over the …

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Holiday Hospitality Tips to Bring Guests Cheer this Season

The holiday season is a great time to reflect on the true spirit of hospitality and the role it plays in creating a sense of community for holiday travelers. Hotels and resorts strive to go above and beyond to ensure guests experience an exceptional and memorable holiday stay. In this blog, we’ll share some advice …

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